Privacy policy.
We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and with whom we share it. By using our site or purchasing products, you consent to the practices described here.
Information We Collect
Contact and transaction data: When you place an order or make a purchase, we collect the information necessary to fulfill that order. This includes your name, billing and shipping address, email address, phone number, and any purchase details (for example, the design or product you ordered). We also collect your payment information through our payment processor.
Form submissions: If you fill out any form on the site (such as a licensing request, Spoonflower scale or color request, or contact form), we collect the data you enter (such as your name, email, and project details) in order to respond to your inquiry. This data is shared with our website host so we can manage and respond to your submission.
Technical and usage data: We automatically collect certain information about your visit to our site, such as your IP address, browser type, device, operating system, and the pages you view. We also use cookies and similar technologies to enable site functionality and analyze traffic.
How We Use Your Information
Order fulfillment: We use your contact and purchase information to process and deliver your orders (for example, download links for digital products or shipping printed items). This includes sending you order confirmations and updates.
Communications: We use your email address or phone number to respond to inquiries (such as licensing requests or design questions) and to send important notices (order status, support, or account updates).
Improving our service: We may use analytics data (including aggregated cookie data) to understand how the site is used and to improve the experience. We do not use your personal data for profiling or other purposes beyond what is necessary.
Legal compliance: We may use and disclose your information to comply with applicable laws (such as tax or accounting requirements) or protect our legal rights.
Cookies and Tracking
This website uses cookies and similar technologies. Cookies are small data files placed on your device when you visit a website. We use cookies for essential site functions (to deliver content securely) and for analytics to understand traffic and usage. You can control cookies through your browser settings, but disabling them may affect some site features.
Sharing Your Information
We share your personal data only as described below or when required by law:
Website host: We share data with our hosting provider so they can operate the website. The provider may collect and process your data on our behalf as needed to run the site.
Payment processors: If you make a purchase, your payment information is shared with the payment processor (such as Stripe or PayPal) solely for the purpose of completing the transaction. These processors have their own privacy policies governing your payment data.
Service providers: We may share information with third parties who help us provide services (for example, Spoonflower or another print-on-demand service to fulfill custom orders). Any such third party will handle your data according to its own privacy practices.
Legal and safety: We will disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.
Data Security
We implement industry-standard measures to protect the data we collect. The site uses HTTPS/SSL encryption to secure data in transit. However, no security system is impenetrable. By using the site and submitting information, you acknowledge that we cannot guarantee absolute security, and you agree to take your own precautions (such as not reusing passwords from other sites).
Your Rights
If you are located in the EU or other jurisdictions with similar laws, you have the following rights regarding your personal data: the right to access a copy of the data we hold about you; to rectify or update inaccurate data; to request erasure of your data under certain conditions; to restrict or object to our processing of your data; and to request data portability (a copy of your data in machine-readable format). You also have the right to withdraw consent at any time where our processing is based on consent. To exercise any of these rights, please contact us using the form or email provided on our website.
International Data Transfers
Our business is based in Romania, and we serve customers worldwide. By using our site, you agree to the transfer of your personal data outside your country (for example, to hosting providers or payment processors outside the EU). We rely on appropriate safeguards to ensure your data remains protected.
Changes to This Policy
We may update this Privacy Policy from time to time (for example, if we add new services or comply with new laws). We will post any changes on this page with a new “last updated” date. Your continued use of the site after changes are posted constitutes your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, you can contact us using the form on our website or by emailing the address provided in our site’s contact section. We will make every effort to resolve your concerns.